Our Clients

Why Choose Us

Promed Supplies is proud to hold ISO 9001 certification, reflecting our dedication to the highest standards of quality management.

This globally recognised certification ensures that our operations are efficient, consistent, and continually improving, so our customers can have complete confidence in the safety, reliability, and integrity of every product we supply.

Quality & Safety First

At Promed Supplies Pty Ltd, quality and safety are never an afterthought, they are the foundation of everything we do.

Every product we source and deliver is backed by rigorous processes designed to meet the highest standards of reliability, safety, and performance.

As an ISO 9001 certified company, we operate under a globally recognised quality management system. This ensures strict controls across our supply chain, from procurement and warehousing through to delivery. It also reflects our commitment to continuous improvement, giving our customers confidence that the products they rely on today will be supported by even stronger systems tomorrow.

By choosing Promed Supplies, you are partnering with a supplier who puts patient safety, customer trust, and operational excellence at the forefront. Our commitment to “Quality & Safety First” ensures we deliver not only medical supplies, but also confidence and peace of mind Australia wide.

Customer Service

Our customers are at the heart of everything we do. At Promed Supplies, we pride ourselves on being responsive, reliable, and easy to work with.
From the moment you place an order to the delivery of your products, our dedicated team is here to ensure a smooth experience. We listen, we respond, and we are committed to providing service that builds long-term trust.

Nationwide Reach

Promed Supplies Pty Ltd delivers medical supplies across Australia with speed and reliability. Whether you are a hospital, aged care facility, clinic, or individual customer, our logistics network ensures that the products you need are available wherever you are.
From metropolitan centres to regional communities, we provide the same level of quality, care, and consistency nationwide.

Competitive Value

We believe that access to quality medical supplies should never come at an inflated cost.
Promed Supplies combines strong supplier relationships, efficient operations, and an ISO 9001 certified quality framework to deliver genuine value.
Our customers benefit from fair and transparent pricing, ensuring they receive trusted products without compromising on quality or safety.

Medical Equipment
Adhesive Bandages
Emergency - Pre Hospital
Medical Supplies

Trusted Medical Supplies. Delivering Quality, Safety, and Care to Healthcare Professionals Nationwide.

Comprehensive product range where safety and quality are guaranteed.

Fast Delivery

We understand that timely delivery is critical to ensuring continuity of care and peace of mind. Every order is carefully processed and dispatched from our warehouse within 24–48 hours, with tracking details provided the moment it leaves our hands. Whether you’re a hospital managing urgent patient needs, an aged-care facility coordinating essential supplies, or an individual ordering for home, you can rely on us to deliver quickly, reliably, and with the utmost care. Our streamlined logistics and customer-focused approach means your order is in safe hands from the moment it’s placed until it arrives at your door

ISO 9001 Certified

Our 9001 certification reflects a commitment to excellence across every stage of our operations. From the careful selection of suppliers and strict procurement standards, to precise warehousing processes and efficient distribution, we maintain rigorous controls that safeguard product quality and customer satisfaction. By embedding continuous improvement practices into our daily operations, we not only meet international standards but also ensure that our clients can trust us to deliver medical supplies with reliability, safety, and care every time.

Customer Service

We place our customers at the centre of everything we do. Our dedicated team is here to provide clear, responsive, and reliable support — whether you need assistance with product selection, order tracking, or after-sales care. We believe that exceptional service is just as important as the products we supply, which is why we make it easy to reach us by phone, email, or online. From the first enquiry through to delivery and beyond, you can count on us for professional guidance, timely communication, and a genuine commitment to your satisfaction.

Guaranteed Safety & Quality

At Promed Supplies, safety and quality are guaranteed. Every product is sourced from trusted manufacturers and managed under our ISO 9001 certified system, with strict controls from procurement through to delivery. We follow international standards to protect product integrity and reliability, ensuring all items meet regulations, undergo checks, and arrive with care. With Promed, you can count on medical supplies delivered with assured safety, quality, and peace of mind.

All equipment complies with international standards GMP, ISO 22000.

Got more Questions?

If you have any questions please email our team at sales@promedsupplies.com.au

FAQ

What are the freight costs?

We offer flat rate shipping for all products Australia wide for only $12.

For all orders over $250, freight is FREE.

How quickly will my order be dispatched?

We dispatch most orders within 24–48 hours from our Melbourne warehouse (Monday–Friday, excluding public holidays).

  • Metro areas: 2–4 business days after dispatch
  • Regional areas: 3–7 business days after dispatch
  • Remote locations: Up to 10 business days

You’ll receive tracking details as soon as your order leaves our warehouse, so you can follow your delivery in real time.

Please note: delivery times may vary slightly during peak periods or due to courier delays outside our control.

Do you supply to both businesses and individuals?

Yes. We work with hospitals, aged-care facilities, allied health providers, dental practices, and businesses, but we also supply directly to individuals who need trusted medical supplies for home use. Our online store is designed for both professional and personal orders.

Are your products TGA registered and quality certified?

Absolutely. Promed Supplies only partners with reputable manufacturers and suppliers. Where required, our medical devices are TGA registered and our business practices align with ISO 9001 Quality Management Standards, ensuring safety, compliance, and reliability with every order

Can I open a trade account with Promed Supplies?

Yes. We offer trade accounts for eligible Healthcare businesses. Please contact our team to apply.

What People Says About Us

My mother is in a nursing home so I bought her some socks for her and she loves them. Thanks so much.

Sheena W

Needed bandages and antiseptic cream for work. The products are top quality and strong. Delivery was faster than I expected.

Olivia H.

The compact first aid kit is excellent. Lightweight but still covers all the basics. I take it with me on beach days.

Matthew K.

Ordered face masks recently. Everything came sealed and well packaged. Great prices compared to local stores.

Hannah T.

Got a small travel first aid kit. Compact design makes it easy to carry. Ideal for camping trips and holidays.

Chloe S.

Bought a stethoscope for uni studies. I’m happy with the overall quality.

Ryan B.

Ordered surgical masks for the family. They’re comfortable and fit securely.v Delivery was quick and stress-free.

Sophie L.

John said the socks are comfortable and likes them. Stopping slipping on wood floors.

Colleen M

Ordered disposable gloves for food prep. They’re strong yet comfortable to wear. Great for both home and work.

Lucas D.

Ordered face masks recently. Everything came sealed and well packaged. Great prices compared to local stores.

Hannah T.

In hospital now and using them,absolutely perfect.

Gavin M

Bought a stethoscope for uni studies. It’s clear, sturdy, and very professional. I’m happy with the quality overall.

Ryan B.